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Community Support Volunteer Training



Tue, Oct 3rd, 2017 to Tue, Apr 24th, 2018


6:00 pm to 9:00 pm


The Family Resource Centre is accepting applications for Community Support Volunteers. Training begins Oct 03, 2017 and takes place every Tuesday evening AND the second Thursday evening of each month to Apr 24, 2018.

CSVs are trained lay counsellors who assist clients whose needs do not necessarily require a professional counsellor but who would benefit from the support of a skilled volunteer in managing life issues. Comprehensive training emphasizes the development of communication and support skills. For more info about the training dates/times or to download application, visit – or call Karen at 250-545-3390 ext. 215.

Objectives:Community Support Volunteers provide accountable and ethical emotional support to clients of the Family Resource Centre. This is done through individual client contact as well as group work. Clients are screened through our intake process and will typically have a single issue. Volunteers will not be assigned clients who are dealing with complex issues of sexual abuse, trauma or addiction. CSV’s also have opportunities to partner with a professional counsellor in co-facilitating self-help groups offered through the Family Resource Centre.
Training:The Family Resource Centre provides extensive training for its volunteers. In addition to the class sessions, there will be reading and written assignments as well as role playing and practice counselling sessions (including videotaping with other trainees). Participation in the Training Program will require 100+ hours of your time. The emphasis of the training will be on development of communication and support skills. There is also a personal development component which will require you to explore your values, beliefs, emotions, and relationships. Active participation in the group is necessary in order to get the most out of the training sessions. Topics covered in the training program include:•Beliefs, Values, & Personal Growth •Developing & Nurturing Counsellor Qualities •A Helping Model •Communication Skills •Attending Behaviour •Empathetic Listening & Responding •Challenging Skills •Goal Setting & Problem Solving •Agency Orientation
Application & Interview Process: If you are interested in becoming a volunteer in this very valuable program, please complete our confidential application questionnaire indicating that you would like to be considered for the next training session. This application should then be delivered to the Family Resource Centre (Suite 210, 3402-27th Avenue, Vernon) by early-September via email, Canada Post, or in person. Applications are available by downloading them from our website – see below – or by picking one up at the reception desk of our office. Once applications are received and reviewed you are contacted for an interview. This opportunity will ensure the program meets the needs of both parties. At this interview, you will be asked to provide three personal and/or professional references. Community Support Volunteers are required to provide a current Criminal Record Check.


Family Resource Centre

201-3402-27 Avenue, Vernon, V1T 1S1



For more info:


Family Resource Centre Society for the North Okanagan

We are a fully accredited counselling agency located in beautiful Vernon, British Columbia.\r\n We provide counselling services to individuals, couples, children, and families throughout the North Okanagan.